Expertise - Linking corporate responsibility and branding
Challenge
To provide a fresh perspective on positioning life insurance, pension and investment products, taking into account stakeholder views and the increasing regulatory interest in the sector.Client: Royal Bank of Scotland Group
Programme
Internal workshops to identify what would be deliverable within the current bank structures and the real constraints on product delivery.Structured engagement with regulators, commentators, leading industry figures, consumer and trade bodies to identify emerging issues, insights and opportunities.
Internal advocacy to gain support of key departments for the products and launch.
Extensive brand and product testing with customers.
Outcome
Successful launch and rollout throughout the NatWest and RBS networks .- Dave Edmonds, Head Bancassurance Marketing, Royal Bank of Scotland Group.

